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Frequently Asked Questions

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  1. Kia Charge
  2. Payment & Billing
  3. Invoices

Invoices

  • What is the structure of the monthly Kia Charge invoices?
  • How can I view my invoice? How can I see the status of a Kia Charge invoice?
  • When can I expect to receive and view my invoice in my Kia Charge account?
  • Why doesn't the amount on my invoice match the total of my charging sessions?
  • Why did I get a payment reminder or dunning letter?
  • Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+353 1230 80 90

Email:

ie@kiacharge.com

You can reach our customer service team during the following hours:

Monday through Friday 8 a.m. to 4 p.m.

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