How can I update or change my payment details or payment method?

How can I change my payment method?

What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?

What payment methods do you accept for the different account types?

What is preauthorisation, and how does it work?

What is the structure of the monthly Kia Charge invoices?

How can I view my invoice? How can I see the status of a Kia Charge invoice?

When can I expect to receive and view my invoice in my Kia Charge account?

Why doesn't the amount on my invoice match the total of my charging sessions?

Why did I get a payment reminder or dunning letter?

Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?

What is the "Fleet" section in my Account about?

Why am I still being charged on my Driver Account even though this feature is activated and someone else is covering my invoice?